Userlike is a European-based customer messaging software that facilitates real-time communication between businesses and their customers. Founded in Germany, Userlike focuses on enhancing customer support through various messaging channels such as live chat, chatbots, and messaging apps.
Userlike provides an array of features designed to improve customer interactions and streamline support processes. These include customizable chat widgets, automated responses, customer profiles, and integration with various CRM and eCommerce platforms. The software aims to provide a seamless user experience while allowing businesses to maintain a personal touch in their communications.
The platform supports integration with popular tools such as Slack, Salesforce, and Shopify, making it easy for businesses to incorporate Userlike into their existing workflows. This flexibility allows companies to effectively manage customer interactions without disrupting their ongoing operations.
Userlike prioritizes the security and privacy of user data by implementing advanced encryption and compliance measures, including GDPR adherence. This commitment ensures that businesses can utilize the software while maintaining the trust and safety of their customers.
Userlike serves a diverse range of industries, including eCommerce, SaaS, and service-oriented businesses. Its user-friendly interface and robust features make it a suitable choice for companies of varying sizes seeking to enhance their customer support capabilities.