Survicate

Survicate is a customer feedback platform from Survicate S.A. in Warsaw, Poland. Instead of general-purpose questionnaires it focuses on short surveys that appear at the right moment: on a website, inside a web or mobile app, in an email or via a link. The company says more than 2,000 businesses use it, and it is a SurveyMonkey alternative for product, marketing and customer-experience teams.

Features

• Website, in-product, mobile app and email surveys
• NPS, CSAT and other feedback templates, multilingual surveys
• Targeting by user attributes and events, so only relevant visitors see a survey
• Integrations with tools such as HubSpot, Intercom, Zendesk, Slack and Google Sheets
• AI help for creating surveys and analysing open-text answers

Pricing and limitations

Survicate has a free plan with a very small response quota and a free 10-day trial of the paid plans. Paid plans are priced by response volume and typically cost more than free form builders such as Tally. It is not open source and cannot be self-hosted. For academic research questionnaires with complex designs, LimeSurvey or SoSci Survey fit better.